Description
Become a part of our caring community and help us put health first
Join a Team That's Redefining Senior Primary Care: Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value Base Care providers in the country. With more than 340 centers across 15 states operating under the CenterWell and Conviva brands, we're transforming healthcare by placing seniors at the center of everything we do. We are looking for an Associate Medical Director to join our team full-time. This role is ideal for you if your compassionate, experienced clinician who succeeds in a collaborative, patient-centered environment and is committed to improving outcomes for adult and geriatric populations.
Your Role and Responsibilities as an Associate Medical Director:
Leadership & Organizational Management:
- You will report to the Chief Medical Officer Dr. Micheal Newkirk.
- You will be responsible for all 5 clinics in the Indianapolis market.
- We will require you to work onsite at one of the locations on your clinical day.
- Understand organizational and market priorities, trends, and goals, to develop a clinical strategy to promote clinical talent and performance
- Interview, hire, and manage clinical teams to staff and develop a high-quality clinical team with engagement, patient-first culture, and talent retention
- Engage and communicate with clinicians and care teams, conducting weekly onsite center visits, holding regular individual 1:1's and clinician pod meetings, and participating in monthly leadership meetings.
- Understand and support primary care clinician performance, through understanding of individual & care team context, use of data, coaching of clinicians and care teams.
- Participate in regular market performance (clinical, financial, operational) meetings on important topics such as Medical Risk Adjustment (MRA), budgeting, staffing, and clinical programs
- Champion our senior-focused primary care strategic vision and programs and foster partner relationships, including health plan partners, healthcare providers (e.g. specialists, hospitals) and social services, to improve our care community locally
- Represent CenterWell/Conviva brands in local communities and related media activities. Collaborate with the recruitment team to build and network a pipeline of high-quality primary care clinicians, including physicians, APPs, MAs, and other clinical professionals.
Clinical/Patient Management:
- Foster a patient-centered and value-based clinical vision, strategy, and culture locally that orients care teams around excellence in patient care, teamwork, outcomes
- Delivery leads clinical performance in patient experience, quality of care, clinical outcomes, and avoidable use
- Periodically review clinician charts to identify opportunities in care, ensuring clinical assessments are accurate and that performance improvement and coaching programs are precise
- Identify critical issues for high-risk patients during case reviews and other forums, and modeling and driving clinical excellence
- Conduct root cause analysis of care opportunities from both individual, team, and systems perspectives and partner with clinical and operational colleagues to improve high-reliability care as a team
- Ensure clinicians co-manage high-risk episodes of care and patients with partnered Care Integration Team (CIT) resources and programs. These programs focus on transitions of care management (TCM), high-risk patient management (HRPM), and social determinants of health (SDOH) efforts. By doing so, clinicians can improve clinical outcomes and avoidable use.
- Manage daily patient care. Manage programs to improve team-based measurements. These Measurements include patient experience with Net Promoter Score (NPS) and Medicare clinical quality with HEDIS. The goal is to meet local and organizational goals.
- Personally, I deliver high-quality primary care. I demonstrate a high degree of patient care ownership and clinical excellence in age-friendly senior primary care. This care includes health promotion and prevention, disease management, specialist and hospital co-management, and complex care management.
- Spend 20-30% of time on direct patient care, with remaining time dedicated to administrative responsibilities. The percentage of time may vary by market needs and by staffing levels throughout the year.
Dyad Partnership:
- Collaborate with operational leaders (Associate Operations Director and Market President) and Shared Services partners to agree on clinical and operational goals, strategic planning, and budgeting
- Maintain regular communication to agree on performance, strategies, and team communication and management, ensuring unified decision-making and messaging for cohesive leadership.
- Work together towards common goals that support the mission, vision, values, and overall patient experience outcomes, managing clinic/market dynamics and engagement.
- Partner on strategic and operational insights, including capital and operational budgeting, and monitor clinical and financial performance and metrics.
- Review clinician schedules and incentive plans to agree with patient care access and management goals.
Use your skills to make an impact
Required Qualifications:
- MD or DO from an accredited medical school.
- Active, unrestricted medical license in the state of practice.
- Board Certification in Family Medicine, Internal Medicine, or Geriatric Medicine.
- Minimum five years of experience in outpatient practice, with clinical experience in primary care, senior health, and care.
- Minimum three years of experience leading clinicians in a leadership role with demonstrated impact on clinician talent, culture, and performance, partnership with operations and supporting teams.
- Experienced in the use of clinical technology platforms and resources. These include EMR systems, such as athenahealth, Epic, and eClinicalWorks. Additionally, proficient in voice documentation tools, like Dragon and Abridge.
- CenterWell considers this role patient facing and runs its Tuberculosis (TB) screening program, which includes this role. If selected for this role, we will require you to undergo TB screening.
Preferred Qualifications:
- Two years' directly applicable experience.
- Experience in value-based care, primary care or Medicare Advantage settings.
- Active DEA license and Medicare/Medicaid provider numbers or ability to obtain DEA license and Medicaid and Medicare numbers.
- Familiarity with HEDIS quality indicators and Medicare guidelines.
Work Environment
- Compensation package including sign-on bonus, relocation assistance, and comprehensive benefits.
- Outpatient clinical setting.
- Standard schedule: Monday–Friday, 8:00 AM – 5:00 PM.
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Scheduled Weekly Hours:40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$246,100 - $344,200 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
